Which process should a hotel start with for AI automation?

Start with the review

Before we build anything we look at how your house runs. Where time leaks away, which tasks return every day and what they cost.

You get an overview per process, with figures instead of impressions. The indicative figures on this site we recalculate for your house, so you know what automation returns here before anything is built.

Where it usually sits

In guest communication: the messages before arrival, the upsell, the review follow up and the mail that comes with it. In operations: the housekeeping planning and the daily reports. In revenue: the signals from the OTA portals that have to arrive on time. In back office: invoicing, inbox handling and HR administration.

Which of the four sits at the top differs per house, and that is exactly why we measure first.

It also depends on what your house promises

At four star and upscale the conversation starts with the business case: what a process costs now, and what is left once it runs by itself.

At five star luxury it starts with the guest. Then we automate the work that keeps your team away from the guest, so time comes back for the contact that sets your house apart. The same work, a different order.

Why not the most appealing idea

The idea that sounds loudest in the meeting is rarely the process the hours disappear into. An automation that earns nothing back is an automation your team will not trust.

So we lay the figures side by side first. If something does not work as intended you see that after delivery just as clearly, and then we adjust it.

Tell us how your house runs and in half an hour you will know whether this suits your house.