AI automation for hospitality
AI automation agency for hotels and hospitality
hosp. is a Dutch agency for AI automation in hospitality. We build systems for hotels, restaurants and resorts and take over the work behind the scenes, from guest communication to back office.
Short answer: yes, that exists. An AI automation agency for hospitality builds the systems that take the screen work off your team, inside the programmes your house already runs, with your people keeping the final say.
What we automate
Four domains, each with its own work behind the scenes.
These four are the ones we build most often. Food and beverage or catering is taken over in the same way.
- Guest communication
- Pre arrival messages, upsell, review follow up and email handling in the tone of the house, with a human check on everything that goes out.
- Operations
- Housekeeping planning and daily reports that prepare themselves, every day again.
- Revenue
- More direct bookings, signals from the OTA portals on time, and price support backed by data.
- Back office
- Invoicing, inbox handling and HR administration that run on quietly in the background.
Who we work with
Hotels, restaurants and resorts in the Netherlands.
What an automation is worth depends on what your house promises. That is why we hold the conversation differently per segment.
Four star and upscale
Here every automation starts with the business case. What a process costs today, and what is left once it runs by itself. You see that before we build.
Five star luxury
Here the conversation starts with the guest. We automate the work that keeps your team away from the guest, so time comes back for the contact that sets your house apart.
How we work
Assess, build, hand over measurably.
Step 01
We assess your operation.
Where time leaks away and what that costs per month. You get an overview per process, with amounts you can check yourself.
Step 02
We build what fits your house.
Every system writes and plans the way your team does, on your PMS, your OTA portals, your point of sale, your accounting and your email. Your people approve the work until the trust is there.
Step 03
We hand over measurably.
A dashboard shows what each system handles and what it returns. If something does not work, you see that too.
You work directly with the builder, not with an account manager. What your house needs is built, not picked from a package.
Privacy and compliance
The agreements sit in every proposal we issue.
- Hosting inside the EU is available.
- Guest data trains no model.
- The data stays the property of your house.
- A data processing agreement is part of it as standard.
- A human always keeps control of outgoing communication.
- Per system we record what it does.
Frequently asked questions
What a hotelier asks about this first.
- What does an AI automation agency for hotels do?
- It builds the systems that take over the work behind the scenes: email and guest messages, planning, reporting, invoicing and administration. At hosp. that is done to measure per house, inside the programmes you already use.
- Does it work with the systems our house already runs?
- Yes. We build on your PMS, your OTA portals, your point of sale, your accounting and your email. We replace nothing without a reason.
- What does it cost?
- There is no price list, because no two houses work alike. We start with an assessment and put on paper, per process, what it costs today and what it returns once it runs by itself. After that you know what a system is worth before we build it.
- Does a human still check the guest messages?
- Yes, that is standard. Someone on your team always keeps the final say over outgoing communication. In the beginning your team approves every message, and that stays so until the trust is there.
- Where is our data kept?
- Hosting inside the EU is available. Your guest data stays the property of your house and trains no model. A data processing agreement is part of the proposal as standard.
- Which houses does hosp. work for?
- For hotels, restaurants and resorts in the Netherlands, from four star and upscale to five star luxury. We work per house, not per package.
Tell us what your house promises and we will hold the right conversation.
A first conversation takes half an hour and commits you to nothing.
Read the comparison of agencies and platforms