AI automation for hospitality
AI automation agency for hotels and hospitality.
hosp. is a Dutch agency for AI automation in hospitality. We build systems for hotels, restaurants and resorts that take over the work behind the scenes, from guest communication to the back office.
In short: yes. An AI automation agency for hospitality builds the systems that take the admin off your team, inside the software your property already uses, while your people keep the final say.
What we automate
Four domains, each with its own work behind the scenes.
These are the four we build most often. We take on food and beverage, or catering, in exactly the same way.
- Guest communication
- Pre-arrival messages, upselling, review follow-up and email handling in your own voice, with a person checking everything that goes out.
- Operations
- Housekeeping schedules and daily reports that are ready before you are, every single day.
- Revenue
- More direct bookings, early warning from the OTA channels, and pricing support grounded in data.
- Back office
- Invoicing, inbox management and HR admin that carry on quietly in the background.
Who we work with
Hotels, restaurants and resorts in the Netherlands.
What automation is worth depends on what your property promises its guests. That is why the conversation differs from one segment to the next.
Four-star and upscale
Here every automation starts with the business case. What a process costs today, and what it returns once it runs on its own. You see that before we build anything.
Five-star luxury
Here the conversation starts with the guest. We automate the work that keeps your team away from guests, so they get time back for the personal contact that sets your property apart.
How we work
Assess, build, hand over with measurable results.
Step 01
We assess your operation.
Where time slips away, and what that costs each month. You get a breakdown by process, with figures you can check for yourself.
Step 02
We build what suits your property.
Each system writes and plans the way your team does, on your PMS, your OTA channels, your point of sale, your accounting and your email. Your team approves its work until they trust it.
Step 03
We hand over with measurable results.
A dashboard shows what each system handles and what it brings in. If something is not working, you see that too.
You work directly with the person who builds it, not an account manager. What your property needs is built for it, not picked from a package.
Privacy and compliance
These commitments are in every proposal we make.
- EU hosting is available.
- Guest data never trains a model.
- Your data stays yours.
- A data processing agreement is included as standard.
- A person always stays in control of outgoing communication.
- We document what each system does.
Frequently asked questions
What hoteliers ask us first.
- What does an AI automation agency for hotels do?
- It builds the systems that take over the work behind the scenes: email and guest messages, scheduling, reporting, invoicing and admin. At hosp. each one is built for the individual property, inside the software you already use.
- Does it work with the systems we already use?
- Yes. We build on your PMS, your OTA channels, your point of sale, your accounting and your email. We do not replace anything without good reason.
- What does it cost?
- There is no price list, because no two properties run the same way. We start with an assessment and set out, process by process, what it costs today and what it would return once it runs on its own. That way you know what a system is worth before we build it.
- Does a person still check the guest messages?
- Yes, as standard. Someone on your team always has the final say on outgoing communication. At first your team approves every message, and it stays that way until they trust the system.
- Where is our data kept?
- EU hosting is available. Your guest data stays yours and never trains a model. A data processing agreement comes with every proposal as standard.
- Which properties does hosp. work with?
- Hotels, restaurants and resorts in the Netherlands, from four-star and upscale to five-star luxury. We work property by property, not package by package.
Tell us what your property promises its guests, and we will start the conversation that fits it.
A first call takes half an hour and commits you to nothing.