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Integrations

PMS and AI automation: what we connect

Your PMS is the starting point. The reservation sits there, and with it the reason for almost every message and every plan we automate. Together we look at which data is available there to connect reservations and guest communication.

What we build on it

Guest communication leans on it hardest: messages before arrival, upsell, review follow up and the mail handling around it, in the tone of the house.

Operations uses the same data for the housekeeping planning and for daily reports that prepare themselves. Revenue reads the occupancy and the bookings that support the pricing work.

How such a connection works

We build inside the system you already run and replace nothing without a reason. The system reads what it needs for its task and writes only where that is agreed.

Every system only gets access to the data it needs for its task. A system that writes daily reports has no need to read guest profiles, and with us it cannot. Someone on your team always has the final say on outgoing communication.

What you supply

  • Access to the PMS you run, with the rights the task calls for.
  • Someone in your house who knows the daily run of things.
  • The tone your house writes to guests in.
  • Time to check the work while your team still approves.

The systems we come across

The home page shows the software we come across in this sector. That is not a list of ready made connections and it is not a partnership: it only says which systems run in hospitality.

  • Oracle OPERA Cloud
  • Mews
  • apaleo
  • Cloudbeds

Existing connection or on request

On request. We claim no ready made connector with any particular PMS. What is possible depends on the product you run and the access you have, and we look at that together at the review before anything is built.

Let us look inside your systems and you will know what is possible.