Integrations
Email and AI automation: what we connect.
Email is where guest contact and day-to-day arrangements meet, and at many properties it is where most of the hours go. We take over the handling in your own voice, with a member of staff keeping the final say on what goes out.
What we build on it
Pre-arrival messages, upselling and review follow-up, plus the email handling around them. Every system writes the way your team does, from the greeting to the sign-off.
In the back office, inbox management belongs here too: email that needs to be sorted, forwarded or answered without someone having to look at it every time.
How the integration works
We build on the email environment you already run. There is no separate mailbox and no second place your team has to check.
Messages to guests are checked by a member of staff before they go out. That only changes when your property decides to release a category of messages, and the law allows it. Where the law requires it, the guest is told clearly that an AI system is helping to write the message.
What you provide
- Access to your property's email environment.
- Examples of how your team writes today.
- Who approves which kind of message.
- Time to check the work while your team is still approving it.
Existing integration or on request
On request. We do not claim a ready-made integration with any particular email environment. What is possible depends on the product you run and the access you have, and we look at that together during the assessment, before anything is built.
Let us take a look at your systems, and you will know what is possible.
A first call takes half an hour and commits you to nothing.